AI-Driven, Human-Backed Care Navigation
Maximize in-network retention & minimize readmissions with Rely's AI-driven navigation services. With Rely, patients have a companion to guide them throughout their care journey.
We combine human empathy with technology
Rely harnesses advanced AI technology to augment our navigators and your care teams, enabling them to efficiently engage with a significantly larger number of members each month—up to 10 times more—without compromising the quality and consistency of care.
With Rely, each patient receives a steadfast companion on their healthcare journey. This integration of AI not only ensures high-quality engagements, but also makes comprehensive care more accessible and cost-effective for all patients
With Rely, each patient receives a steadfast companion on their healthcare journey. This integration of AI not only ensures high-quality engagements, but also makes comprehensive care more accessible and cost-effective for all patients
Scalable, enterprise-wide solutions for
any population
any population
starts with a simple text message
Personalized Care Concierge For All
Customized, empathetic AI chatbots
83% response rate across all demographics and age groups
Custom-tailored to specific populations and care needs
Unlock barriers to adherence
Boost Patient Retention
Improve Net Promoter Scores
No Response?
Add A Human Touch
Add A Human Touch
Realistic, Empathetic AI Phone Calls for Harder to Reach Patients
16,000+ calls to date
with active monitoring & human intervention for unexpected scenarios.
with active monitoring & human intervention for unexpected scenarios.
Listen to a Sample Call Between an AI Care Navigator and Patient
https://rely-mp3-upload.s3.us-west-1.amazonaws.com/Sample+Conversation+with+an+A.I.+Care+Navigator.mp3
Engagement Assistant Features
Unlock your engagement potential
With Rely, you can outreach to every single member.
75%
retention
(reduction in leakage)
retention
(reduction in leakage)
86%
appointment adherence
appointment adherence
53%
decrease in ER high utilization
decrease in ER high utilization
72%
of patients established with a primary medical home
of patients established with a primary medical home
45%+
NPS improvement
NPS improvement
Join our dozens of other clients using Rely
We're here to support your member population and clinical team.